Title: Medical Assistant

Reports to: Medical Assistant Manager

Location – onsite

Hours: Monday through Friday 8:00 am-5:00 pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Rooted in the 100-plus-year legacy of its founding partners, the network spans the Northeast with 128 physicians, over 1100 employees, and 28 locations from Connecticut, New York, and Massachusetts

What you’ll do:

The Medical Assistant is responsible for rooming patients, documenting medical history / chief complaints, collecting vitals if necessary, communicating follow-up information with patient and provider, and otherwise generally assisting the provider within the MA scope of practice.

Candidates must have exceptional customer service skills, a positive communication style and the ability to problem-solve effectively. Multi-tasking with a high degree of accuracy is essential to providing safe, high quality patient care. At least 1 to 2 years of experience working in an outpatient clinic setting is strongly preferred. National certification as registered medical assistant preferred.

Responsibilities/Duties:

• Prepares patients for examination and treatment. Collects detailed and accurate patient history.

• Prepares and maintains exam rooms with necessary instruments, equipment and supplies.

• Follows up with patient on physicians current patient care notes or instructions.

• Provides general assistance, education and information to patient questions.

• Performs post-operative wound care, suture removal, dressing change, cast removal, cast application and splint application.

• Assists physicians in setup and performance of medical procedures under the direction of physician or nurse manager.

• Maintains DME supplies.

• Responsible for maintaining patient confidentiality.

• Prepares, cleans and stocks examination rooms. Assures surfaces are clear and puts away any articles that were left out and replenishes missing stock in drawers and cabinets.

• Unpacks new supply deliveries and stores away items as directed.

• Assists members of clinical support staff and physicians with all duties as necessary and appropriate. (includes patient care, post-op phone follow-up calls and other patient phone calls, medication updates)

• Documents all phone calls and actions appropriately in EMR.

• Identifies OSHA issues and communicates for correction.

• Follows all HIPAA regulations as instructed.

• Follows ONS policies and procedures.

• Performs other duties/projects as assigned.

• General knowledge of office procedures and computer systems.

• Strong interpersonal and customer service skills

• Ability to handle high stress, busy work environment.

• Knowledge of Word & Outlook Required.

• Orthopedic and/or casting experience preferred.

• Knowledge of GE Centricity a plus.

• Pleasant, professional, and articulate phone skills.

• Knowledge of medical terminology.

• Strong organizational skills

• Ability to work well under pressure

• Ability to work as part of a team

• Medical Assistant Certification preferred

Qualifications

• General knowledge of office procedures and computer systems.

• Strong interpersonal and customer service skills

• Ability to handle high stress, busy work environment.

• Knowledge of Word & Outlook Required.

• Orthopedic and/or casting experience preferred.

• Knowledge of GE Centricity a plus.

• Pleasant, professional, and articulate phone skills.

• Knowledge of medical terminology.

• Strong organizational skills

• Ability to work well under pressure

• Ability to work as part of a team

• Medical Assistant Certification preferred

Preferred EDUCATION / Experience:

Associates degree AND Medical Assistant diploma from an accredited vocational institution. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., Orthopedics tech.

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